Terms and Conditions

Citynet website rules and regulations

General terms and conditions

The CityNet website operates according to Iran’s Islamic laws, internet crimes laws and electronic commerce laws and regulations, and respected users are required not to post any political content or content contrary to Iran’s moral and religious values on this website. If this is proven, the user ID of these people will be canceled and the consequences of this issue will be borne by them.

The intellectual rights of the content produced by the users of the Citinet website and placed on this website belong to the Citinet website, and this website reserves the right to edit, delete or republish these contents.
Services and contents produced and offered by Citinet; They are only for use on this website. Any misuse of information, photos, maps, plans, logos, etc. from the CityNet website by a natural or legal person will be prosecuted. Mentioning the content of this website on the Internet is allowed only by mentioning the name and address of behgard.ir and a link to the mentioned content and in paper media, with written permission from the website authorities.
The use of this website for commercial purposes, advertising, marketing, etc. is prohibited.
In case of non-compliance with any of the above, the Citynet website is allowed to file a complaint through the competent legal authorities and the courts for dealing with Internet crimes inside or outside the country and clarify the public’s mind about the violation.
The information on this website has been collected, translated and compiled from reliable and relevant sources by experts in this field; However, due to the changeable nature of this information, the CityNet website does not take responsibility for the accuracy of the information in the travel guide section, tourist visa, etc.
Citinet website may use users’ information to send gift packages, advertisements, e-mails, etc. on its behalf or partner collections.
CityNet is not responsible for the content of websites to which it has linked. These sites are not produced by Citinet Group and their existence does not mean our endorsement or association with their producers.
Citinet website has no other internet base except www.behgard.ir and its subcategories and it contacts its users only through this way. Other Internet correspondence from addresses other than the official and valid addresses of this website is not approved by Citinet.
It is the responsibility of the user to provide correct personal information, such as the name in accordance with the name in the passport, the number of passengers, age, etc. In case of entering incomplete or incorrect information, the responsibility for the consequences of this action will be the responsibility of the user.
The user undertakes to correct any changes in his personal information as soon as possible on the CityNet website. Otherwise, this website will not have any responsibility for the consequences of incorrect information.
Citinet website sells air tickets online and will not be responsible for the cancellation, delay or acceleration of the flight. is a flight maker.)
Any abuse of Citynet’s name, Citynet’s website, correspondence from Citynet, or the use of similar names that create suspicion of similarity and compatibility is prohibited through a complaint to the competent legal authorities, courts dealing with Internet crimes in or abroad as well as informing the internet service providers and clients will be prosecuted.
The Citynet website will not share users’ personal information with any other collection, and competent authorities will only be able to use this information in the cases specified in the law.

 

General terms and conditions of booking and buying plane tickets

The operation of buying tickets on the CityNet website is subject to the set of rules and regulations of electronic commerce and any violation will be prosecuted. While buying a ticket online, the buyer undertakes to be fully aware of all the rules and regulations of ticket purchase.
When registering and booking a ticket, the passenger’s name must be entered in full in English letters. It is not possible to correct the name of the passenger after the final purchase of the ticket, and Citinet does not take any responsibility for the information that was entered incorrectly, and to correct the information, the passenger must cancel the ticket and buy it again.
The purchased ticket belongs to the passenger whose details are entered in the system and cannot be transferred to others. If the passenger’s name on the ticket and ID card do not match, the passenger will not be accepted at the flight counter.
In civil aviation laws, the definition of an infant passenger is less than two years old, a child passenger is between two and twelve years old, and an adult passenger is more than twelve years old. In case of inaccuracy of the buyer and entering the age category incorrectly, the passenger will be prevented from boarding the plane. And the child’s ticket cannot be purchased separately from the adult ticket.
It should be noted that in approved rate tickets, the ticket price is different for infant, child and adult passengers, but in charter tickets and flights, the price of a child ticket is the same as for an adult.
After making the payment and confirming it, the reservation and purchase is finalized and the ticket information is sent to the user via SMS and email. When visiting the airport, it is mandatory to present a printed copy of the ticket in charter flights and present the ticket number along with a valid identification document to the relevant airline counter in system flights.
Any cancellation and change of flight time from